Returns/Changes to Order
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      2. BackHug at Home (UK only)
      3. Returns/Changes to Order

      Do I have to repackage it?

      You need to repackage BackHug safely as described in the User Manual to avoid damage during transit back to us.

      Note: BackHug is heavy (42kg); it requires two people to lift and/or move it.

      If you need any guidance, we are able to help!