Starting a session at home

How to use the App to start your BackHug home device


You may be asked to switch on your Bluetooth and Location settings (depending on your phone model).


  1. Whilst in the "at home" user interface, click "Start session"

    Home Ui_Start Session

  2. Great, your phone is now connected to your BackHug device!
    Choose session duration and click "Next"

    Choose Duration

  3. Lie down on Backhug and choose a treatment setting to begin your session. You can choose a program, speed and strength, and more.
    You can change settings at any time during the session.

    Choose your treatment

  4. While the fingers are adapting to the shape of your back and the leg rest is rising, adjust your position using the guide below.  Once you are in the correct position, press "Yes" to start your session.

    Neck position-1

  5. Your BackHug session has begun. Enjoy!
    You can change settings at any time during your session.

    Session Live Settings

Haven't added your home device yet? Click here to learn how.