Adding your personal BackHug device

Registering your BackHug using the App

Officially a BackHug at home user? Welcome! 

Now follow the steps below to register your device and you’ll be ready to go in minutes.

Important

Location and Bluetooth permissions are required to connect your phone to BackHug on certain devices.


  1. Download the BackHug App on your smartphone and create an account.

    BackHug_User App_Install_GooglePlay

  2. Open the App and click the three dots in the top left-hand corner of your

    BH at Home_3 dots switch at the top left of the screen

  3. Select “Use at Home”

    BH at home_ App setup-02

  4. Click “Add home device” button


    BH at home_ App setup-03


  5. A coloured tab should appear with an option to connect to the device. If so, click “Connect”



    BH at home_ App setup-04

    If the tab did not appear, please check if the BackHug device is plugged into and turned on. It is also very important to approve any permission requests via the BackHug App.



  6. Click “OK” on the confirmation screen


    BH at home_ App setup-05

  7. Hooray!

    Your BackHug device is now set up and ready for you to enjoy.

    BH at home_ App setup-06

 

Read How to start home session here (as a link to “start” article)